Privacy Policy
What we collect
When you order from us we collect: your name, email address, phone number, delivery address and PIN code, the recipient's name and phone number, your order details including any message on the cake, and your chosen delivery date and time.
Payments are processed by our payment provider. We never see or store your full card details.
Our website also collects basic technical data — browser type, device, pages viewed — to keep the site working and to understand what people look at.
Why we use it
- To bake and deliver your order
- To contact you or the recipient about a delivery
- To process payments and refunds
- To meet our legal and tax obligations
- To send you offers, if you have asked us to
Who we share it with
We share only what is needed, with: our payment provider, our delivery riders, and Shopify, which hosts this store. We do not sell your personal data.
Recipient details
If you give us someone else's name, phone number or address to deliver a gift, we use those details only to make that delivery.
How long we keep it
We keep order records for as long as we need them for accounting and tax purposes, and then delete or anonymise them.
Your rights
You may ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below.
Cookies
This store uses cookies to keep your cart working, remember your delivery PIN code, and measure site usage. You can block cookies in your browser, but parts of the store may stop working.
Contact
Cakezy, Thamarachalil House, Chelad P.O., Elavumparambu, Kothamangalam, Kerala 686691
WhatsApp: +91 97440 47830
Email: cakezygifting@gmail.com